Latest Version
2.95.34 Safe to install
2.95.34 Safe to install
ScreenMeet for support enables users to share their camera or screenshots with a remote support agent. In order to utilize this application, users must obtain a code from an agent who is using ScreenMeet for support. After receiving permission, agents can view the screenshots or camera feed that are shared by the user.
Overview
ScreenMeet Support is a Freeware software in the category Business developed by ScreenMeet.
The latest version of ScreenMeet Support is 2.95.34, released on 07/21/2024. It was initially added to our database on 07/21/2024.
ScreenMeet Support runs on the following operating systems: iOS.
Users of ScreenMeet Support gave it a rating of 5 out of 5 stars.
Pros
- Easy to use interface that allows for quick setup and deployment of remote support sessions.
- Offers high-quality audio and video for better communication during support sessions.
- Provides screen sharing capabilities that allow technicians to see the user's device in real-time.
- Includes features such as file transfer and remote control assistance, enhancing the support experience.
- Supports multiple platforms and devices including Windows, macOS, iOS, and Android.
- Good integration with existing tools and systems, enabling seamless workflow for support teams.
Cons
- Limited customization options in branding for the support interface.
- Potential latency issues depending on the user's internet connection quality.
- Subscription costs can be considered high for small businesses or startups with limited budgets.
- Some users report occasional connectivity issues during sessions which can disrupt support effectiveness.
- The learning curve may exist for less tech-savvy users when connecting or using certain features.
Screenshots (Click to view larger)
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